Retail Consulting Services

Shaping the future of retail industry

Now is the time to responsibly reset retail, which means better serving the needs of customers, employees, and the communities where they live and work. The challenge is to leverage both digital and physical retail experiences to meet new demands without compromising results.

The state of retail in 2025

42 %

of tasks performed by retail workers could be automated or augmented by large language models.

52%

of global consumers are concerned about their country’s economy.

38%

of high-income consumers plan to increase spending on health and fitness.

7/10

consumers cite inflation and the rising cost of living as their top economic concerns.

360° transformation of retail

BANKING OPERATIONS

Revolutionise banking operations and workforce management using data, AI and modern platforms

Enhance the overall lending operations using automations and artificial intelligence

LENDING

RISK AND COMPLIANCE

Eliminate risks and sail smooth through compliance while focusing on core KPIs using modern cloud solutions

Engage your clients better with cutting-edge data-driven solutions to enable loyalty rewards and personalisation

CUSTOMER EXPERIENCE

Our partners in driving change

What’s trending in retail

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    Insurers want to achieve profitable growth by increasing revenues and reducing costs. AI and advanced data analytics powered by modern cloud are key for cost reduction, enhancing claims, and underwriting decisions.

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  • Mastering the digital transformation with Cloud

    Banks are accelerating their cloud adoption, with workloads more than doubling from 2021 to 2022. As the focus shifts from easy wins to complex migrations, banks must prioritize measurable outcomes. Emerging “industry cloud” solutions promise faster, resource-efficient transitions with targeted planning.

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  • Sailing through the challenge of net-zero banking

    Many global banks aim to lead the transition to a net zero economy and support customer decarbonization. However, four key challenges hinder progress. This report explores strategies for overcoming these barriers, enabling banks to grow while driving the net zero agenda.

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  • Open banking as the new normal

    Open Banking is poised for a transformative wave of change, with $416 billion in revenue at stake. Future leaders will focus on data stewardship, advanced analytics, agile partnerships, and robust security to seize opportunities or risk being left behind. The choice: adapt or face disruption.

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Verticals supported by us

  • Delivering aspirational, immersive experiences in-store and online to a discerning luxury goods clientele.

  • Staying competitive in a fast-changing food, beverage and personal goods marketplace while meeting increased customer expectations for quality, convenience, and value.

  • Enabling a one-stop shopping experience for consumers by offering a broad selection of products in various categories under one – physical or digital – roof.

  • Providing customers, including DIY enthusiasts and professional contractors, with the products and services needed to improve, renovate, or maintain their homes and properties.

  • Connecting healthcare and retail by providing essential pharmaceutical, personal care, and health and wellness products all in one place.

  • Creating a comprehensive and convenient shopping experience that includes fast food options, essential everyday items, and fuel for vehicles, often in one integrated location.

  • Offering tech-savvy consumers the latest technology and electronic gadgets, along with knowledgeable staff who can assist with product information and technical advice.

  • Enabling cost-conscious shopping by providing overstocked or discontinued brand-name merchandise at lower prices.

  • Catering to niche markets by selling a specific category of products, along with a unique and innovative customer experience.

Join our
Retail Consulting careers

Total enterprise transformation begins here with a global network of our passionate individuals eager to drive change across industries, functions, platforms, and partnerships.

By combining cutting-edge ai-driven technology with human ingenuity, we are on a journey towards shaping the future for businesses and communities worldwide.