Insurance Consulting Services

Shaping the future of insurance industry

Insurance is about protection, and as people and societies evolve, carriers must adapt by digitizing, connecting, and personalizing their services to address increasingly complex customer needs. Embracing change is key to building resilience and staying competitive in a rapidly transforming landscape.

The state of insurance in 2025

65 %

of insurance executives say shifting consumer preferences have sped up their reinvention strategy

76%

of insurance executives expect AI investments to mainly improve effectiveness.

55%

of consumers are open to sharing data for more personalized advice.

48%

of a typical insurance underwriter's time is consumed by non-core activities and administrative tasks

360° transformation of insurance

BANKING OPERATIONS

Revolutionise banking operations and workforce management using data, AI and modern platforms

Enhance the overall lending operations using automations and artificial intelligence

LENDING

RISK AND COMPLIANCE

Eliminate risks and sail smooth through compliance while focusing on core KPIs using modern cloud solutions

Engage your clients better with cutting-edge data-driven solutions to enable loyalty rewards and personalisation

CUSTOMER EXPERIENCE

Our partners in driving change

What’s trending in insurance

  • Getting future -ready in insurance indsutry with technology transformation

    Insurers want to achieve profitable growth by increasing revenues and reducing costs. AI and advanced data analytics powered by modern cloud are key for cost reduction, enhancing claims, and underwriting decisions.

  • Mastering the digital transformation with Cloud

    Banks are accelerating their cloud adoption, with workloads more than doubling from 2021 to 2022. As the focus shifts from easy wins to complex migrations, banks must prioritize measurable outcomes. Emerging “industry cloud” solutions promise faster, resource-efficient transitions with targeted planning.

  • Sailing through the challenge of net-zero banking

    Many global banks aim to lead the transition to a net zero economy and support customer decarbonization. However, four key challenges hinder progress. This report explores strategies for overcoming these barriers, enabling banks to grow while driving the net zero agenda.

  • Open banking as the new normal

    Open Banking is poised for a transformative wave of change, with $416 billion in revenue at stake. Future leaders will focus on data stewardship, advanced analytics, agile partnerships, and robust security to seize opportunities or risk being left behind. The choice: adapt or face disruption.

Verticals supported by us

  • From home and auto to cyber and specialty insurance, we work with clients across the spectrum of P&C in both personal and commercial lines.

  • We help L&A carriers manage costs, limit risk and drive growth. Many run their businesses on our Accenture Life Insurance & Annuity Platform (ALIP).

  • Employees now demand more of their employers. We help providers of group and voluntary benefits create compelling product and service offerings.

Join our
Insurance Consulting careers

Total enterprise transformation begins here with a global network of our passionate individuals eager to drive change across industries, functions, platforms, and partnerships.

By combining cutting-edge ai-driven technology with human ingenuity, we are on a journey towards shaping the future for businesses and communities worldwide.